Manage Mailboxes

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Contents

Uses

  • Map e-mail addresses to user accounts (see "Add User" to create a new login)
  • Forward e-mail destined for one e-mail address on your domain to another e-mail account
  • Enable/disable an e-mail address without deleting the address
  • Re-enable an e-mail account after a user has gone over his/her allocated disk quota

Mailbox Types

There are three classes of e-mail addresses within the control panel: local user mailboxes (L), forwards (F), and special programs (S). Programs are rarely used and created via Mailing_Lists or spam honeypots. We will concern ourselves with local user mailboxes and forwards.

Local Users

A local user serves as the final delivery destination for an e-mail address by mapping to a user account, created within Add User, on the server. Local user addresses may only deliver to one user account. To deliver to multiple user accounts, create a forward.

Forwards

Forwards (also called "aliases") do not act as the final destination for an e-mail address, but instead they redirect to one or more e-mail addresses. Forwards may point to another alias, which in turn forwards to another alias, and so on. An example would be the e-mail address msaladna@apisnetworks.com setup as a forward to msaladna@apnscp.com. Within the control panel for apnscp.com, msaladna@apnscp.com could be setup as a forward to msaladna@gmail.com or it could be setup to map to a local user's mailbox, thereby acting as the final destination.

Special Programs

Action Legend

Image:enable.gifImage:disable.gif
Enable or disable an e-mail address. Each server periodically checks user accounts every night to ensure all e-mail accounts are within their disk quota allocation. If a user remains over his disk quota for more than five days, then the server automatically disables the e-mail account. E-mail is undeliverable to the user once the user goes over quota.
Image:delete.gif
Delete an e-mail address from mailbox routes. This will only remove the e-mail address from the lookup table. The mailbox assigned to the address will remain untouched.
Image:rename.gif
Toggle edit box for e-mail address. An e-mail address may be renamed or its mailbox may be changed without deleting the e-mail address. If the edit attempt fails (e.g. duplicate e-mail address), then the old address will remain in the lookup table.

See Also

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